This means that we:

  • only take on clients for whom we truly believe we can deliver value in excess of our fees

  • ask good questions and really listen to the answers

  • always try to make a positive difference

  • tell the truth, even if the truth means awkward conversations are required

  • don’t promise things which can’t be guaranteed

  • do what we say we will

  • explain everything we think our clients need to know, in language they can understand

  • treat our clients as we would wish to be treated in the hands of other professionals, to whom we were entrusting matters of the utmost importance